Information We Collect
- Contact Details: Name, phone number, email address you provide when booking or contacting us.
- Vehicle & Service Data: Vehicle make/model, tyre type, service history to customize our offerings.
- Usage Data: IP address, device type, browser type, and pages visited to improve website experience.
- Location Data: Approximate geolocation when booking on mobile to dispatch nearest technician.
How We Use Your Information
- Booking & Dispatch: To confirm appointments and send technicians to your location.
- Customer Support: To handle inquiries, provide service updates, and resolve issues.
- Improvement: To analyze usage patterns and enhance website features and service quality.
- Marketing Communications: With your consent, to send promotions, offers, and newsletters.
Third-Party Services
We may share data with trusted service providers who perform functions on our behalf, such as payment processors, analytics providers, and email platforms. All partners are contractually obligated to protect your data and use it only to deliver their services.
Data Security
We implement industry-standard security measures—SSL encryption, secure servers, and restricted access controls—to safeguard your information. However, no transmission over the internet is completely secure; we cannot guarantee absolute security.
Children’s Privacy
Our services are intended for adults. We do not knowingly collect data from individuals under 18. If you believe we have collected information from a minor, please contact us so we can delete it promptly.
Your Rights
- Access & Correction: You may review or update your personal data by contacting us.
- Data Portability: Request a copy of your information in a machine-readable format.
- Deletion: Ask us to delete your data, subject to legal obligations to retain certain records.
- Marketing Opt-Out: You can unsubscribe from promotional emails at any time via the link provided in each message.
Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. Any revisions will be posted here with a “Last Updated” date. We encourage you to review this page periodically.
Last Updated: May 13, 2025
Contact Us
If you have any questions, requests, or concerns about this policy, please reach out:
- Phone: +91 93119 47658
- Email: support@tyretrack.site
- Address: Tyre Track Pvt. Ltd., 47 Service Road, Sector 14, Noida, UP 201301, India